Industry Stats

The state of audience research in 2026

Audience research is moving fast. Generative AI has gone from edge case to default in marketing teams, while traditional focus groups still cost tens of thousands of dollars and take weeks. Here is what the public record says about the shift.

Last updated: 2026-08-13 · 15 sourced stats · every source resolves to a live URL

88%
Organisations regularly using AI in at least one business function (up from 78% a year earlier).
McKinsey, The state of AI in 2025 (Nov 2025)
5.04B
Global social media users at the start of 2024, or 62.3% of the world's population.
DataReportal, Digital 2024 Global Overview Report (Jan 2024)
52%
Consumers who stopped using or buying from a brand after a bad experience (up from 32% in the 2018 wave).
PwC, 2025 Customer Experience Survey (Sep 2025)
US$7k-$20k+
Project cost for a single in-person focus group, inclusive of recruiting, incentives, moderation, facility, and analysis.
Drive Research, How much does market research cost? (Nov 2025)

AI in marketing has crossed the chasm

In under two years, generative AI moved from a niche experiment to a standard tool inside marketing organisations. McKinsey's latest survey shows organisation-wide adoption climbing from 78% to 88% in a single year, with AI-agent experimentation now the fastest-growing category.

88%
Organisations regularly using AI in at least one business function (up from 78% a year earlier).
McKinsey, The state of AI in 2025 (Nov 2025)
62%
Organisations experimenting with AI agents, the fastest-growing enterprise AI category.
McKinsey, The state of AI in 2025 (Nov 2025)
75%
Marketers using or experimenting with generative AI in their day-to-day work.
Salesforce, State of Marketing Report, 10th Edition (Feb 2026)

Audiences are global, online, and saturated

The audience a brand campaign reaches today is fundamentally a social-media audience. Time spent on platforms is high; where that time is spent varies sharply by age cohort. Platform breakdowns below use Pew Research's most recent US-adult survey (Nov 2025).

5.04B
Global social media users at the start of 2024, or 62.3% of the world's population.
DataReportal, Digital 2024 Global Overview Report (Jan 2024)
2h 23m
Average daily time per user on social media globally.
DataReportal, Digital 2024 Global Overview Report (Jan 2024)
84%
US adults who use YouTube, the most widely used social platform.
Pew Research, Americans' Social Media Use 2025 (Nov 2025)
71%
US adults who use Facebook.
Pew Research, Americans' Social Media Use 2025 (Nov 2025)
50%
US adults who use Instagram.
Pew Research, Americans' Social Media Use 2025 (Nov 2025)
37%
US adults who use TikTok.
Pew Research, Americans' Social Media Use 2025 (Nov 2025)
~60%
US teens aged 13-17 who use TikTok.
Pew Research, Teens, Social Media and Technology 2024 (Dec 2024)

Trust is fragile and earned in public

Brand goodwill takes years to build and a single misstep to erode. Audiences increasingly choose brands by what they stand for, not just what they sell.

52%
Consumers who stopped using or buying from a brand after a bad experience (up from 32% in the 2018 wave).
PwC, 2025 Customer Experience Survey (Sep 2025)
64%
Global 8-market average of belief-driven buyers who buy, choose, or avoid brands based on their stance on social issues. UK-specific figure: 57%.
Edelman, Earned Brand 2018 (Oct 2018)

Traditional research is expensive and slow

Focus groups, panels, and traditional audience research still dominate pre-launch validation despite real cost and timing penalties. The economics are what AI-driven simulation is fundamentally changing.

US$7k-$20k+
Project cost for a single in-person focus group, inclusive of recruiting, incentives, moderation, facility, and analysis.
Drive Research, How much does market research cost? (Nov 2025)
2-6 weeks
End-to-end turnaround from brief to focus-group report: recruit, run, transcribe, analyse.
ESOMAR, Global Market Research Report (2024)
76%
New consumer products that fail to survive their first year on market (based on 12,000 launches across Europe).
Nielsen, Breakthrough Innovation Report (2014)
DimensionTraditional focus groupHOOKiQ
CostUS$7,000-$20,000+ per groupFrom AU$0 (Free trial)
Turnaround2-6 weeks (recruit, run, transcribe, analyse)Minutes
Sample size6-12 participants per group5-100 personas per report
Demographic coverageLimited by recruiter reach + show-up rateConfigurable across age, market, profession, beliefs
Best used forFinal-stage validation, deep qualitativeEarly-stage directional testing and stress-tests

Focus group session pricing per Drive Research (Nov 2025 update). HOOKiQ pricing per current published tiers; see /pricing. Full comparison: focus group alternatives compared →. Category primer: what an AI focus group is →.

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Chicago

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Harvard

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Sources

Every stat on this page cites a named, publicly available report with a currently-live URL (verified 2026-08-13). Where a source has been superseded by a newer edition, the most recent edition is cited.